Quality evaluation of academic library: the LibQUAL+® methodology and its perspectives of implementation in Brazil. Pesquisa Brasileira em Ciência da Informação e Biblioteconomia, [S. l.], v. 8, n. 2, 2014. Disponível em: https://pbcib.com/pbcib/article/view/18710. Acesso em: 29 jan. 2026.